To use eSIM, you need an unlocked device. iPhones XR, XS, and newer support eSIM with iOS 12.1 or later, while many Samsung, Google Pixel, and other Android models are also compatible. If your phone was purchased through a carrier contract, it may be locked to that network, preventing eSIM activation with other providers until the contract ends. Check with your carrier for unlocking options.

eSIM is perfect for various situations, such as adding a local data plan while traveling abroad to avoid roaming fees or using eSIM for data-only plans while keeping your primary number active for calls and texts.

Step 1: Purchase an eSIM data plan from our website.
Step 2: Receive the eSIM QR code via email.
Step 3: Set up your eSIM profile:

• Go to Settings > Cellular (or Mobile Data) > Add Cellular Plan.
• Scan the QR code from your email.
• Tap Add Cellular Plan and label it as "eSIM".
• Choose “Use eSIM for cellular data only” and tap Continue.
• Select "Use Primary as the preferred line" and tap Done.

Step 4: Verify APN settings: Go to eSIM > Cellular Data Network > APN and ensure it matches your eSIM order.

Step 1: Purchase an eSIM data plan from our website.
Step 2: Receive the eSIM QR code via email.
Step 3: Set up your eSIM profile:

• Go to Settings > Network & Internet > Mobile Network.
• Tap "Download a SIM instead?" > Download your SIM > Tap Next.
• Scan the QR code from your email.
• Tap Download and then Done.

Step 4: Verify APN settings: Tap "eSIM" > Advanced > Access Point Names > APN and ensure it matches your eSIM order.

Our service supports 4G/LTE, which is available in most countries and continues to expand to more regions, offering fast and reliable network speeds for your eSIM data plan.

Our eSIM service provides data-only plans, meaning voice calls and SMS are not included.

Dual SIM on iPhone allows you to have separate voice/SMS and data plans. With our eSIM platform, only cellular data is available. After scanning the QR code to add the eSIM, follow these steps:

Step 1: Label the eSIM as "Secondary" on the Cellular Plan Labels page.

Step 2: Go to the Default Line page and select "Use [Secondary] for cellular data only."

Step 3: You’ll see a pop-up message "Uncertified Cellular Plan" - just click "OK."

For more details on Dual SIM setup, check out the official Apple support page: Apple Dual SIM Support.

Yes, please ensure that Data Roaming is turned on. Go to Settings > Cellular and enable Data Roaming. Remember to turn it off after use.

You can delete the eSIM data plan directly from your phone’s settings.

After payment, you will receive an email with your QR code. If you don’t receive it within a minute, please check your spam folder.

The validity period of some data plans may begin once your eSIM connects for the first time. This will be specified in the package details.

For some plans, you can view your data usage in the order details. Otherwise, go to Settings > Cellular on your iPhone to check your data usage.

No, each phone must scan its own unique QR code. However, the same device can rescan the QR code if needed.

You can check your email for the QR code or contact us for assistance.

Yes, your physical SIM will still work. We recommend turning off data roaming and enabling WiFi calling to avoid conflicts.